Quality 101 - For Professionals

This training is completely self-paced, so you can begin at any time and set your own pace. Training duration is 30 days from signup/assigned date.

On purchase, or if company enrols you in a training, you will receive an email invitation to signup on the portal. Upon login you can access assigned/purchased trainings from "My Courses/Trainings" tab. You can access the trainings from any device with a live Internet connection. The training will work on a desktop, laptop, tablet, and smartphone.

Online trainings provide unparalleled convenience and flexibility. You can take the training anytime and anywhere; on any device you own.

You can email your instructor directly at training@foodvisioninc.com or utilize the training discussion board.

Currently trainings are offered in English language only.

Training is in audio visual format. You need to watch all the videos. 

Trainee must have basic understandings of English language. Trainee must have a computer/mobile/tablet along with stable internet connection to attempt the training. Trainee must be familiar with basic use of computer.

Conceptual understanding from video lectures will be examined by an exam (where applicable) (multiple choice, true/false etc). You need to watch all the videos to complete the course.

Soft copy of test results (if applicable) will be emailed right after test submission. You can always access your current and previous results from your portal using your credentials.

Course completion/qualification certificates will be awarded to qualifying trainees right after course completion or exam submission through email. Trainees can download and print it later from their respective portals.

Full refund before the course is attempted, No refund will be processed if a candidate has started a course.

Quality means different things to different people – from meeting customer needs to being free from defects. Quality leaders offer distinct definitions: Crosby defined quality as “conformance to requirements.” Juran defined it as “fitness for use.” Deming emphasized a predictable degree of uniformity and dependability suited to the customer, and ISO 9000 defines quality as “the degree to which a set of inherent characteristics fulfils requirements.” ASQ – What is Quality?

Quality reduces waste, prevents recalls, protects brand reputation, ensures regulatory compliance, and builds customer trust. Module 3 of the course covers why quality matters.

Quality assurance is proactive and process‑oriented – it focuses on preventing defects through planned activities. Quality control is reactive and product‑oriented – it involves inspection and testing to identify defects. QA ensures the process is right; QC ensures the output is right. ASQ – Quality Assurance vs Quality Control.

TQM components include customer focus, continuous improvement, employee involvement, process management, and fact‑based decision making. Module 2 of the course explores the history and evolution of quality.

Achieving quality requires clear standards, trained personnel, effective processes, monitoring and measurement, and corrective action systems. Module 5 of the course covers how to achieve quality. see Smart Root Cause Analysis for deeper investigation techniques.

The seven principles are: customer focus, leadership, engagement of people, process approach, improvement, evidence‑based decision making, and relationship management. ISO – Seven Quality Management Principles.

Yes, this course covers foundational quality concepts aligned with the ASQ Certified Quality Improvement Associate (CQIA) body of knowledge. ASQ – Quality 101.